As you have bought items through an unofficial website, you may have been a victim of fraud. Therefore, we advise that you contact your bank/card provider as soon as possible and they can arrange a refund for the counterfeit items you've purchased. Please help us by reporting the website through the form above. We’ll then do our best to have the website/items removed.

Unfortunately, as these sites are not affiliated with Sidemen Clothing we're unable to process a refund for you. We would advise you to contact your bank/card provider/payment method for more information on acquiring a refund.

We do not sell our items through any third party websites (unless specifically stated), only through the official sidemenclothing.com website and in our physical store at the Bluewater Shopping Centre. Always ensure you check the URL before making a purchase!

We highly recommend you raise any concerns regarding your bank details directly with your bank. Please be wary of any phishing email scams that may have come as a result of signing up to any fraudulent websites.

If we’re running a sale, you’ll be able to find out about it from our own social media channels and on our website. Make sure you check the social media account handle before placing any orders - our profiles are verified!

Exercise caution when considering merchandise sold at discounted prices on other websites, as these products may be counterfeit or of inferior quality. We recommend sticking to purchasing from our official website to ensure authenticity and quality.

Look out for signs of counterfeit merchandise, such as unusually low prices, poor quality images, lack of official branding, and suspicious website domains. Most fake products we come across use our logos/designs without our permission and screen print them onto plain t-shirts, then use stock model images where the garment is edited on. When in doubt, refrain from making a purchase and report the website to us.

We will only ever contact you through our verified account. If it isn’t verified - we can’t guarantee it's us. If you're ever unsure who's contacted you, please reach out to our customer support team and we'll find out for you. You can also report any fake advertisements on social media by clicking on the 3 dots at top right of the sponsored ad to report it to the social media platform directly. The more reports they receive, the better!

Sidemen Clothing is committed to protecting our buyers from purchasing fake items from unofficial websites/third-parties. We have a dedicated team working to get as many fake advertisements, fraudulent websites and counterfeit products removed as quickly as possible.